OECU Member Survey

Please answer the following questions about yourself and your experience with the credit union so that we may better plan for our members’ needs and improve our service.

How long have you been with the credit union?
< 6 months6-24 months2-5 years5-20 years>20 years

At what branch do you normally conduct business?
NorthwestMidwest CityMooreYukonNorman

In what age group are you?
0-2122-2930-3940-5455 or older

What is your gender?
MaleFemale

How would you rate the service you receive at OECU compared to other institutions?
PoorBelow AverageAverageAbove AverageExcellent

How do you think our dividend rates compare to other institutions?
Not at all competitiveSometimes CompetitiveUsually CompetitiveAlways Competitive

How do you think our loan rates compare to other institutions?
Not at all competitiveSometimes CompetitiveUsually CompetitiveAlways Competitive

Which of our services do you currently use?
Credit CardCheckingAuto LoanMortgage/HELOCDebit CardOnline BankingBillpayMobile Bankinge-StatementsCDs/Share CertificatesIRAsRV/Boat/Motorcycle Loan

What top services would you use if the credit union offered them?
Remote DepositID Theft ProtectionSenior AccountsEducational EventsBusiness AccountsBusiness LoansInstant Debit Card IssueApple PayGoogle Wallet

Any suggestions for how we might improve the credit union?

Please do not share any account or personal information as this is not an encrypted connection.

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